Pre-Shipment Inspection
Before dispatch, we can document the tire size, quantity, appearance, packing, and product markings.
QUALITY & WARRANTY
Quality You Can Rely On
Every order is supported by pre-shipment checks, free technical guidance, and a clear 6-month warranty against manufacturing defects.
Free Technical Guidance
We provide remote guidance on tire selection, installation, use, and maintenance. On-site service is not included.
6-Month Manufacturing Defect Warranty
The warranty starts from the date the customer receives the goods and covers confirmed manufacturing defects only.
WARRANTY TERMS
Clear Warranty Terms
Customers must provide clear photos, videos, and operating information for verification. If a manufacturing defect is confirmed, a partial refund will be provided for the affected product based on the specific circumstances.
- Manufacturing defects: covered for 6 months from receipt
- Claim verification: photos, videos and operating information required
- Confirmed manufacturing defects: partial refund based on the specific case
- Normal wear and tear: not covered
- Overloading or misuse: not covered
- Improper installation or operating errors: not covered
- Accidental damage: not covered
- Transport damage: carrier claim assistance available, but not covered by the product warranty
- On-site installation, inspection or repair: not provided
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